DELIVERY

PLEASE NOTE ALL ORDERS PLACED OVER BLACK FRIDAY WEEKEND WILL BE SHIPPED ON 30TH NOV & 1ST DEC.  This is due to a higher risk of breakages if they are sent on the Friday/Monday due to the courier network being so busy.   Orders may therefore take around a week to arrive from when they are placed.

 

DELIVERY COST

Standard shipping for orders over £20 for most of the UK is ABSOLUTELY FREE (woohoo!).  There is the option to upgrade to next day courier for £3.50 at the checkout. 

For orders under £20 standard shipping costs £4 and next day courier costs £7.50

If you are ordering from Northern Ireland, Guernsey or Jersey delivery is FREE for orders over £40 (our courier charge is much higher to these locations unfortunately).  Orders under £40 have a delivery charge of £4.

 

TURNAROUND

Standard orders will be delivered in around 4-5 working days.  

Orders placed on Monday-Thursday before 12noon using the next day courier service should be delivered the next day.  Please note we operate a Monday-Thursday working week so all orders placed after 12noon on Thursday will be dispatched on Monday. 

 

CARRIERS

We use Royal Mail as our courier for all standard orders of 4 or less jars.  These are sent on a tracked 48 service.

All orders of 5 or more jars are sent using DHL UK.  You will be sent a tracking link when your order is dispatched.  

Next day courier service is sent via DHL UK.  You will be sent a tracking link when your order is dispatched.  

To some parts of Scotland and offshore islands, delivery can take longer.

At busy times of the year delivery times may be extended. Please make sure that delivery address & postcode are correct as we can not be responsible for non delivery due to an incorrect address.

  

EUROPEAN SHIPPING

We have had to put a hold on EU shipping for now as our couriers are not delivering due to Brexit.  Hopefully we can ship to Europe again soon.