RETURNS, REFUNDS & EXCHANGE POLICY
Not a fan of your jam? You can return a product for a full refund up to 30 days after purchase. To be eligible for a refund, your item must be unopened and in the same condition that you received it. It must also be in the original packaging.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To return your product please email Nicola@singlevariety.co.uk with your order details and reason for return.
You will be responsible for paying your own shipping cots for returning your item. We do not refund the original shipping cost you paid on the order.
Once your return is received and inspected we will send you an email to notify you of the approval or rejection of the refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
We only replace items if they are defective or damaged. If this is the case please contact Nicola directly at Nicola@singlevariety.co.uk and we will help you from there.